Legal

Child Safety Standards (CSAE)

Effective May 16, 2026

Travel2Gather has zero tolerance for child sexual abuse material (CSAM) and any conduct that exploits, endangers, or sexualizes children. This page sets out our standards, how we enforce them, and how to report violations.

1. Audience

Travel2Gather is intended for users 18 years of age and older. Accounts found to belong to minors are removed when discovered. We do not knowingly collect information from anyone under 18 (see our Privacy Policy, Section 8).

2. Prohibited content and conduct

Within Travel2Gather, the following are strictly prohibited:

  • Any visual depiction, written description, or audio of a minor engaged in or simulating sexually explicit conduct, including AI-generated, illustrated, or animated content.
  • Sexualized imagery or commentary involving minors, including non-explicit content that sexualizes a child.
  • Grooming, solicitation, or coercion of a minor for sexual purposes, including attempts to obtain sexual content, arrange in-person contact, or transfer the conversation to another platform.
  • Sharing personal information (name, address, school, location) of a minor in a way that could endanger them.
  • Promotion, glorification, or facilitation of CSAE; sharing of links, hashtags, or instructions that lead to such material; or any activity that aids CSAE perpetrators.
  • Sexual extortion, including threats to share intimate content of a minor.
  • Trafficking, prostitution, or sexual exploitation of minors.

3. How we prevent and detect violations

  • Age policy. The Service is restricted to adults; our Terms and Privacy Policy state this clearly.
  • User reporting. Every message, photo, profile, and trip surface in the app exposes a "Report" and "Block" action. Reports are written to a moderation queue reviewed by our trust-and-safety operators.
  • Storage scanning. Photos uploaded to Travel2Gather are stored in Google Cloud Storage. Google's infrastructure-level safeguards against known CSAM apply to content stored in the bucket.
  • Banned-identifier checks. Email addresses, phone numbers, and device identifiers associated with prior removals are hashed and checked at sign-in; users on the ban list are blocked from creating new accounts on the Service.
  • Operator review. Reports flagged as sexual content involving minors or other CSAE indicators are prioritized in the moderation queue and triaged on an expedited basis.

4. How we respond to violations

  • Removal. Confirmed CSAE content is removed from the Service immediately on detection.
  • Account termination. Accounts confirmed to have created, shared, solicited, or otherwise engaged in CSAE are terminated. Associated identifiers (email, phone, device) are added to the ban list to block re-registration.
  • NCMEC reporting (United States). As required by 18 U.S.C. § 2258A, Travel2Gather reports apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) CyberTipline, including the content, account information, and any other information required by law. We preserve associated content and account data as required by 18 U.S.C. § 2258A(h).
  • International reporting. Where reports originate outside the United States, we cooperate with the relevant national hotline (e.g., INHOPE-affiliated bodies) and applicable law-enforcement authorities.

5. How to report a violation

Reporting from inside the app

Tap the "…" menu on any message, photo, profile, or trip and choose Report. Select a reason (for CSAE, choose Sexual content or Illegal activity) and add details. Reports route directly to our moderation queue.

Reporting by email

Email legal@travel2gather.app with the subject line "CSAE Report". Include, if you can, the reporting user's account email, the offending account or content identifier (a username or trip name is enough), the date and time, and a brief description. Do not include or attach the offending content itself; if you have already done so, our team will treat it as evidence and handle it accordingly.

Emergencies and law enforcement

If a child is in immediate danger, contact local emergency services first.

6. Cooperation with law enforcement

Travel2Gather responds promptly to valid legal process from law-enforcement agencies investigating CSAE, including subpoenas, court orders, and emergency disclosure requests where the requirements of applicable law are met. Law-enforcement requests should be sent to legal@travel2gather.app.

7. Designated child-safety contact

softWHOOP, LLC
Attn: Child Safety
Email: legal@travel2gather.app